Independent Living Service – Central Auckland

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Independent Living Service – Central Auckland

Information about disability made easier

Independent Living Charitable Trust has been supporting families experiencing disability with information and advice since 1981. We were formerly known as the Disability Resource Centre, Auckland Inc. As a charity, our sole focus is improving the lives of our clients and their families through impartial, free advice and resources, and tested mobility products – for purchase or hire. 

Based in Royal Oak, Auckland on a site shared with other disability support organisations, we are a “first stop shop” to support you with information about disability and support options. We can direct you to support services in your local area, guide you on how to access Government-funded disability support services or find community support in your local area. 

Our three stores offer everything from state of the art wheelchairs, walking supports and furniture through to little items such as cutlery and dressing aids to make daily living that bit easier. We also have a comprehensive hire service, and a world class cleaning and disinfection service for wheelchairs and bathroom products. 

Our Information Consultants will listen to your concerns and provide you with a range of options for you to make informed decisions about what services, support or products will work best for you and your family. 

Who are we

Independent Living Charitable Trust is a not-for-profit, community focused organisation providing professional, unbiased information and advice to Auckland families experiencing the impact of impairment. 

We hold a regional Ministry of Health contract to provide generic disability information and advice across the Auckland region. We do this through our hub in Royal Oak and our Mobile service that takes information and equipment into local communities. 

Independent Living is a member of the New Zealand Federation of Disability Information Centres. 

Our information consultants have lived experience of disability with empathy and understanding of the challenges impairment can have in a person’s life. 

How we can help

We seek to make daily living easier for families impacted by impairment. The information we provide is current and relevant to Aucklanders. Visit our website or contact our Information Consultants (0800 625 100) who are only too willing to assist you. 
If you’re looking for assistive products check out our comprehensive range of products at our online shop, one of our three stores (Browns Bay, Botany or Royal Oak) or call us to organise a virtual consultation or product tour. 

We welcome your enquiry in person, by phone, email or visit our website. We look forward to working with you to make daily living easier for you and your family.

Services

  • Free impartial Information and advice
  • Directory of support services Auckland wide
  • Asian information service
  • Assistive products for kitchen, bathroom, daily living, out and about.
  • Hire Mobility Equipment
  • Cleaning and disinfection service of wheelchairs and bathroom products
  • Barrier Free Consultancy
  • Be Accessible Master Coach Consultancy
  • Mobile information and equipment repair services
  • Training – disability responsiveness
  • Mobility Scooter assessments and repair
  • Accessible conference facilities for hire

Services

  • Free impartial Information and advice
  • Directory of support services Auckland wide
  • Asian information service
  • Assistive products for kitchen, bathroom, daily living, out and about.
  • Hire Mobility Equipment
  • Cleaning and disinfection service of wheelchairs and bathroom products
  • Barrier Free Consultancy
  • Be Accessible Master Coach Consultancy
  • Mobile information and equipment repair services
  • Training – disability responsiveness
  • Mobility Scooter assessments and repair
  • Accessible conference facilities for hire